Privacy Policy
Effective 12 September 2026. PT AGM LINK TRADING operates this website and is responsible for the personal information described below.
Information we collect
We collect contact details, mobile numbers with country codes, company information, delivery addresses, product requirements, order details and messages you submit. Account and technical information may include your login details, browser information, security logs and cookies needed to keep the cart and website working.
How we use it
We use your information to respond to enquiries, prepare quotations, process accepted orders, coordinate delivery, provide support, prevent abuse and meet legal obligations. We do not treat an enquiry as consent to marketing. If marketing is offered later, a separate choice will be provided.
Service providers & international processing
The site is hosted on Hostinger. Enquiries are routed to our business Gmail inbox. Providers involved in hosting, email, accepted payments, logistics or professional support may receive the minimum information needed for their role. Because our business is international, information may be processed in Indonesia and other countries where those providers operate, subject to applicable requirements.
Payments
Online payments are not yet active. When a payment service is introduced, we will identify the service and its privacy information before payment. Do not send card numbers, CVV codes or banking passwords through our forms. We do not intentionally collect card details in enquiries.
Cookies & local storage
Essential WooCommerce cookies maintain your cart and session; login cookies operate account access. Your selected display currency and wishlist product selections are stored locally in your browser. These features can be cleared in your browser settings, though clearing essential cookies may reset your cart. This storefront does not add advertising trackers. Any future optional analytics or marketing cookies will need an appropriate consent mechanism before activation.
Retention & security
We retain records only as needed for enquiries, contractual obligations, accounting, disputes and applicable legal retention requirements, and periodically review records for deletion. We use access controls and encrypted connections; no system can guarantee absolute security.
Your choices & requests
Contact us to request access, correction or deletion of information or to raise a privacy concern. We may need to verify your identity and explain any records we must retain. You retain rights and complaint routes provided by applicable law.
Contact agmlinktrading@gmail.com, +62 857-1201-3346 or +62 857-2403-4030. Our registered office is Jalan Pertanian Raya Nomor 64, Lebak Bulus, Cilandak, Jakarta Selatan, DKI Jakarta 12440, Indonesia. Customer support hours: Monday–Friday, 09:00–17:00 WIB, excluding Indonesian public holidays.